Job description:

Knowledge and Experience Requirements:

Must know Section 494 Canadian Criminal Code - Citizens Powers of Arrest
Must know (TPA) Tresspass to Property Act - When can a Security Guard Tresspass someone from public or private property.
Must know 5-Steps of LPO (S.C.O.P.E) = Selection, Concealment, Continuity, Pass Points of Sale, Exit
Must know steps of Arrest (RTC/ YTC)
Must have Retail experience and knoweldge - Red Flag Behaviours, Hot ZONES, Methods of Concealment, Hands-On V.S. Hands-Off Techniques,
Must have knowledge of types of shoplifters - ORC/ Habitual Offenders/ Opportunists
Must have flexible availability
Must be able to stand and walk and patrol for extended periods
Must be confident and able to handle stressful situations and work under pressure and de-escalate conflicts and handle emergency situations

Blackbird Security Inc is a quickly-growing company currently looking to hire Retail Tactical Security Specialist in Toronto, ON.

Blackbird is a fast-growing company and has built a reputation for excellence by setting the standards for superior performance and excellent customer service. We are committed to bettering the community by providing excellent security services which fit the unique needs of our clients and the communities we serve. Our company provides security services to a wide range of clients all over the country including retail stores, high end retail sites, warehouses, corporate offices, construction sites, campuses, municipal offices and many more.

Why work with Blackbird?

With Blackbird, you would have an opportunity to grow your career and be part of a fast growing national security company, with the potential for great career advancements. We also offer competitive wages and flexible working schedules.

Role Summary

As a Tactical Guard you will be responsible for ensuring the safety and protection of a company's employees, visitors, and associated property. You will be tasked with patrolling a designated area, responding to safety and security threats, and establishing a security presence.

DUTIES AND RESPONSIBILITIES

Maintaining safe and secure environment for customers and employees by patrolling and monitoring premises and personnel
Patrol designated areas in accordance with outlined security procedures
Complete incident reports and required documentation for all security incidents
Identify potential security risks and respond accordingly
Ability to stand or foot patrol for 8-12 hours
Ability to escort trespassers away from client premises
Defuse potentially volatile situations and intervene when necessary
Respond to emergencies and incidents within designated areas promptly and according to policy
Escalate emergency situations to law enforcement as needed
Providing great customer service to clients, tenants, and patrons
Identify, monitor and approach subjects who may have unpaid merchandise
Document theft and other security violations
Ability to respond well to emergency situations
Ability to work without close supervision

QUALIFICATION AND SKILLS

Valid Security License
Experience with arrests and detaining shoplifters preferred
Knowledge of all 5 steps to an arrest/detainment of a shoplifter is an asset
Valid Driver's license and own vehicle is an asset
Previous experience in security is an asset.
Must be proficient in the English language, spoken, written, and via electronics
Superior observational skills
Willingness to attend meeting and trainings to improve skills
Knowledgeable on safety processes and procedures
Use of Force certification is an asset

We thank you for your interest in this position, however only short-listed candidates will be contacted. We look forward to connecting with you soon!